Full guarantee: if the doctor does not prescribe it, full reimbursement. No questions asked, no bureaucracy
Full guarantee: if the doctor does not prescribe it, full reimbursement. No questions asked, no bureaucracy
Fill out a medical questionnaire.
A doctor reviews your request and, if appropriate, you’ll receive the digital prescription via email.
Starting at €30.
We are telemedicine providers certified by the Health Regulatory Authority (ERS). Our prescriptions are valid in any EU country — Directive 2011/24/EU.
You can view our certificate and guarantee of safety and reliability here.
Comprehensive assessment of overweight and associated factors. Personalized treatment plan, including the option of a prescription tailored to your specific needs.
€40
The doctor will review the case carefully and may recommend the most appropriate treatment.
€30
Each request is evaluated on a case-by-case basis and is subject to medical and legal criteria.
€60
Online medical consultation for simple, one-time clinical situations that do not require an immediate physical examination. This does not replace emergency medical care. If there are any warning signs, the doctor will recommend an in-person evaluation.
€50
Recommended for those who just need to renew their prescription. After payment, you will receive a response within 1 hour.
€40
Do you need to renew or obtain your driver's license? This applies only to passenger vehicles.
€60
No waiting room. No video calls. No hassle. The process is asynchronous and is used in countries such as the Netherlands, Germany, and the United Kingdom.
Browse the available treatments and select the one that best describes your situation.
If you have any questions, the Urgent Medical Consultation is a good place to start.
A short set of questions, designed by doctors, about your medical history and symptoms. Everything is encrypted. Everything is confidential.
No camera, no call, no waiting.
After reviewing your case, if it is medically appropriate, you will receive the prescription via email.
Valid at any pharmacy in Portugal and the European Union.
We created DoctorNow because we saw too many people giving up on treatment due to long wait times, difficulty scheduling appointments, or simply feeling embarrassed to discuss certain topics in front of others. Our asynchronous telemedicine model—already common in the Netherlands, Germany, and the United Kingdom—puts you back in control of your health.
Choose your treatment, fill out a medical questionnaire, and, if approved, you will receive a prescription.
No video calls. No travel.
Without missing half-day of work.
Each case is reviewed by licensed Portuguese physicians who are registered with the Portuguese Medical Association. It is not an algorithm that makes the decision—it is a physician, using their qualified digital signature.
Your data is encrypted and never shared. When it comes to sensitive topics—erectile dysfunction, STDs, hair loss—there’s no need to explain anything to a receptionist.
Just you and your doctor.
Users who have placed their trust in us
Average time until the prescription is received
Doctors registered with the Medical Association
Patient satisfaction
Our team consists of physicians with clinical experience in Portugal, all of whom are registered with the Portuguese Medical Association. We handle each case with care, common sense, and respect for the profession’s ethical standards.
We’re not here just to prescribe; we’re here to care.
No. The entire process is asynchronous. You fill out a clinical questionnaire designed by doctors, and your response is reviewed by a licensed Portuguese doctor. If it is medically appropriate, you will receive a digital prescription without needing a video call.
For most services, within 10 minutes of payment and completion of the questionnaire, during business hours. For sick leave and medical certificates (driver’s license), the turnaround time is up to 1 business hour. You will always receive them via email and SMS.
Yes. All data is encrypted and processed in accordance with the GDPR. Only the doctor responsible for your case has access to the questionnaire. Nothing is shared with third parties, nor does it appear in records visible to other users or companies.
Yes. You can suggest your preferred treatment in the questionnaire. The doctor will assess whether it is medically appropriate for your case. If it is, they will prescribe it. If not, they will suggest a safe alternative and explain why—by email or phone, if necessary.
That is indeed the case, and it is the correct procedure. If your situation requires a physical examination, additional tests, or direct observation, the doctor will refer you to the appropriate in-person appointment, and we will issue a full refund for the amount paid.
Prices are always clearly displayed for each service—ranging from €30 to €60 for sick notes and medical certificates. There are no monthly fees, membership fees, or hidden costs. You only pay for the medical evaluation you request.
Payment is made by credit card (Visa, Mastercard) or MB WAY through our secure checkout process. The questionnaire is sent to the doctor for review only after payment has been confirmed.
Start with a clinical evaluation. It takes 2 minutes. Starting at €30.
Please describe your situation in a few lines. A member of our clinical team will usually respond on the same business day—and let you know if it’s something we can resolve online.
